Feedback and Surveys - What Do Your Customers Think of You?

Feedback and Surveys - What Do Your Customers Think of You? 

At the heart of small business marketing are the campaigns that drive action – collections of marketing activities that help a small business or organization to achieve its goals and objectives.

One important campaign type that is often overlooked revolves around getting feedback from your customers or supportersthrough the use of Surveys, Polls or Reviews. This session will reveal some simple but effective best practices and considerations for the small business or nonprofit seeking to build a survey that allows them to gather the valuable insights from their audiences that will allow them to move their organization forward.

Attend this presentation and learn:

• The importance of listening and how to set your survey’s objective
• Develop good questions and understand how long is long enough
• Three different considerations for when to survey and how to think about which parts of your audience to survey
• What to do with the results once you have them 

Join us and learn some great new strategies to help develop your next survey and get the feedback and insights you need from your customers, donors, clients or supporters.

You'll have plenty of time to ask questions, share experiences and network with peers. You'll leave with real-world insights and knowledge that you can put to work immediately, to help your business succeed.

The presentation is approximately an hour and a half long and includes plenty of time for questions.

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 You'll absolutely benefit from this powerful, relevant information.

Register now - don't miss this opportunity!