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Storm Update: 2,400 Without Power; 9 Crews in WP

Nine utility crews with 30 bucket trucks are doing their best to restore power to the thousands of people still in the dark more than a week after Superstorm Sandy hit the area.

An update from the City of White Plains:

The City of White Plains remains fully mobilized in advance of the coastal storm that is expected to arrive in our area by noon today and bring with it sustained winds of 25-35 mph with wind gusts of up to 60 mph. The most damaging winds will occur between 7:00 p.m. and midnight.

Residents are being asked to remain indoors this evening and to use caution if they must drive or otherwise be outside.

Power Restoration – Con Edison has advised the City that approximately 2,400 customers in White Plains remain without power out of the approximately 12,000 who lost power as a result of the Hurricane. Nine restoration crews with 30 bucket trucks are working in the White Plains area today in addition to a Con Edison cut and clear crew, which focuses on safety issues and clearing wires that are obstructing roads.

We have heard of people being informed by Con Edison that their power has been restored when that is not in fact the case. If that has happened to you, please call 1-800-75-CONED immediately to re-report the outage.

Con Edison has informed the City that homeowners who have had damage to the service on the side of their house must contact an electrician to address the issue before Con Edison can come in and hook up the service to a power line. Con Edison will not fix the service boxes located on the outside of homes.

If your phone and/or cable service is out, please contact your provider (Cablevision, Verizon) directly to report the outage.

City of White Plains Emergency Shelter – The City of White Plains emergency shelter remains open for White Plains residents who need shelter. The shelter is now located at the Community Center, 65 Mitchell Place in downtown White Plains. Cots, blankets and warm food will be provided. Please avail yourself of this shelter and speak to any elderly or frail neighbors about doing the same, as temperatures will continue to fall at night. Residents should bring with them personal care items, medications and a flashlight. Residents may also want to bring a battery operated radio, books and/or magazines, non-perishable snacks and items to entertain children.

Dry Ice – There will be NO dry ice distribution by Con Edison today.

Helping Out – Anyone who knows White Plains knows that we have a high level of volunteerism in this community. Not surprisingly, we have had a number of residents volunteer to help and want to acknowledge and thank those who have offered assistance. If you would like to assist, there are many opportunities to do so, from going door-to-door to donating food and blankets, please call (914) 422-1411 or go to the City of White Plains website, www.cityofwhiteplains.com for a listing of volunteer and donation opportunities.

Staying Updated - Those who do not have phone service at home because of lack of power may not be receiving the Mayor’s daily updates to residents. We understand that lack of information can be extremely frustrating. Here are some other options for those without phone service:

  • Monitor the City’s website, www.cityofwhiteplains.com.
  • Call the Storm Hotline: (914) 422-5150 (English) / (914) 422-5160 (Spanish).
  • Ask your phone carrier to forward your calls to your mobile phone;Check the City’s cable channel (Cablevision Channel 75 & Verizon Channel 47)
  • Go to the White Plains Public Library, where they are distributing hard copies of the updates.
  • Register your mobile phone and/or email on the City’s Code Red notification system. Hard copiesof the enrollment forms are available at the Library (return to City Hall in person, by mail or fax:(914) 422-1395) or click onto the Code Red icon on the City’s homepage, fill out the enrollmentform and submit it online.
  • Follow the Mayor on Twitter: @wpmayorroach.

Safety Tips –- Leave one lamp on to let you know when power has come back up;- Use flashlights or battery-powered lanterns instead of candles as much as possible, as candles area fire hazard;- Turn off major appliances. An overload could happen when the power is restored if all appliances kick back on at once;- Do not operate electrical generators indoors (this includes your garage), as it could lead to carbon monoxide poisoning. Only use generators in a well-ventilated area;- Never use the stove or gas range in your kitchen to heat your home;- Stay away from downed power lines. All power lines should be considered live;- If you suspect a gas leak, smell gas or hear gas escaping from pipes, shut off the main gas valve and open all doors and windows to ventilate;- Do not operate electrical generators indoors.

Youth Bureau – All City of White Plains Youth Bureau after school programs have been cancelled fortoday.

Showers - The following community facilities have generously opened their doors for White Plains residents without power to enjoy a hot shower. Please bring your own supplies, including towels, soap and shampoo. Also bring personal identification for registration and security purposes. Showers are available for those who need them at the following locations:

White Plains YMCA, 250 Mamaroneck Avenue. Hours: Mon-Fri 5:15 a.m. – 10:00 p.m., Sat 7:00 a.m. – 6:00 p.m., Sun 8:00 a.m. – 4:00 p.m.

White Plains YWCA, 515 North Street. Hours: Mon-Sun 8:00 a.m. – 12:00 noon

New York Sports Club,City Center. Hours: Mon-Sun 5:00 a.m. – 11:00 p.m.
Planet Fitness, 33 South Broadway. Hours: Mon-Fri 5:00 a.m. – 11:00 p.m., Weekends 7:00 a.m. – 7:00 p.m.

Hot Lunch for Seniors @ the Community Center - The City of White Plains Community Center, located at 65 Mitchell Place, will be serving hot lunches through its Nutrition Program. Please call 422-1424 to make reservations.

Library - The White Plains Public Library is open and continuing to provide additional power strips to patrons to charge their electronic devices. Library Hours: Wed – 10:00 a.m. – 9:00 p.m.

Gasoline –Gasoline deliveries are being made and lines are easing significantly. The Westchester County Consumer Department is monitoring gasoline prices throughout the County. Consumers may report potential price gouging to the County Consumer Department at (914) 995-2155.

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Clifford Blau June 15, 2013 at 09:48 am
It's not true that parking is required. You could do as I do and walk there (assuming it isRead More actually the White Plains office you are referring to and not Harrison), or take a bus, or a taxi, or have someone drop you off and pick you up. And if you aren't happy with their service, go somewhere else. There are lots of doctors not affiliated with Westmed.
Cathy G June 15, 2013 at 04:41 pm
Clifford, thanks for your two cents! How lucky for you that you can walk to your doctor's office andRead More not have to pay to park!
Raymond Lautersack June 19, 2013 at 05:55 pm
There are two expenses that I always seem to have a difficult time accepting - parking fees andRead More tolls. I too was disappoint as I am sure many were to see that the WestMed Medical Group initiated a parking charge of $2.00 for each visit regardless of the time actually spent at the White Plains facility. Upon hearing this new policy I had to step back and look at what is going on around us and looking at the bigger picture. Parking fees are a way of life for all of us who live in and around White Plains. Tolls are a way of life for any who travel in New York State and New Jersey. A charge of $2.00 per visit is less than a cup of coffee and for the medical care received, you cannot put a price on it. A $2.00 parking fee does not make nor does it detract from the 'fine organization" that WestMed Medical Group has been and remains. My visits to WestMed Medical Group unfortunately have been far more over the past several years than I care to admit however I have the complete satisfaction and comfort knowing that I am getting the best care that I can get anywhere, near and far. I am always treated professionally, with respect and never leave feeling rushed, uninformed or uncomfortable with anyone that I have come in contact with which includes the building receptionist, the clerical staff at check in and all those beyond the waiting room areas. We must be our own health advocate and if anyone feels rushed, I would suggest that they slow the pace down with the doctor and perhaps make use of the WestMed web site and send a secure message to the doctor a few days prior to your appointment with your specific concerns and issues that you'd like to discuss. When everyone is prepared, things will go much easier and timing will not be an issue. I have even had the opportunity to use the WestMed Medical Group Ambulatory Center at Theall Road in Rye. I've used both White Plains Hospital and Greenwich Hospitals in the past and they are both excellent however I found equal if not better attention and care at the Theall Road Ambulatory Center. As for where the Customer Service Center is, it should not make any difference with the service provided. If running a Center is North Carolina is more efficient and cost effective, than so be it. It is not like moving jobs outside the country as so many corporations have done and continue to do. Everyone you speak to in the Center speaks well, has the doctors calendar and the ability to make an appointment for any open time frame. What more would anyone expect of a Service Center whose mission it is to make timely appointments for patients to see the doctor of their choice.